Privacy Policy
Your privacy and the security of your personal health information is our top priority
Last updated: January 10, 2025
HIPAA Compliance Notice
BuocDieuKY.com is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). We maintain the highest standards for protecting your protected health information (PHI).
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Date of birth and demographic information
- Insurance information and payment details
- Emergency contact information
Protected Health Information (PHI)
As a healthcare provider, we collect and maintain protected health information including:
- Medical history and mental health records
- Treatment plans and therapy notes
- Medication information
- Assessment results and diagnostic information
- Communication records related to your care
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our site
- Referring website information
2. How We Use Your Information
Treatment and Care
- Providing mental health services and treatment
- Coordinating care with other healthcare providers
- Maintaining accurate medical records
- Emergency situations requiring immediate care
Payment and Operations
- Processing payments and insurance claims
- Scheduling appointments and sending reminders
- Quality assurance and improvement activities
- Training and supervision of staff
Legal Requirements
- Compliance with applicable laws and regulations
- Reporting required by law (e.g., abuse, public health threats)
- Legal proceedings when required by court order
3. Information Sharing and Disclosure
Important: We will never sell, rent, or trade your personal health information. We only share information as described below or with your explicit written consent.
Permitted Disclosures
- Treatment: To other healthcare providers involved in your care
- Payment: To insurance companies for claims processing
- Healthcare Operations: For quality assurance and accreditation
- Legal Requirements: When required by law or court order
- Public Health: To prevent serious threats to health or safety
- Business Associates: To vendors who help us operate (under strict agreements)
4. Data Security
Encryption
All data is encrypted in transit and at rest using industry-standard protocols
Secure Storage
Data stored in HIPAA-compliant, secure data centers with restricted access
We implement comprehensive security measures including:
- Multi-factor authentication for all staff accounts
- Regular security audits and vulnerability assessments
- Employee training on privacy and security protocols
- Incident response procedures for potential breaches
- Regular backup and disaster recovery procedures
5. Your Rights
Under HIPAA and applicable privacy laws, you have the following rights:
Right to Access
Request copies of your medical records and health information
Right to Amend
Request corrections to your medical records if you believe they are inaccurate
Right to Restrict
Request limitations on how we use or share your health information
Right to Confidential Communications
Request that we communicate with you in a specific way or location
Right to File a Complaint
File a complaint with us or the Department of Health and Human Services
6. Cookies and Tracking
We use cookies and similar technologies to improve your experience on our website:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
7. Children's Privacy
We provide mental health services to minors with appropriate parental consent. For children under 13, we collect information only with verifiable parental consent and in compliance with COPPA regulations.
8. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing notice during your next appointment
9. Contact Information
Privacy Officer Contact
To file a complaint with HHS:
Office for Civil Rights
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 1-877-696-6775