Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the BuocDieuKY.com website and mental health services provided by our licensed professionals. By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

These Terms apply to all users of our services, including patients, visitors to our website, and anyone accessing our content or resources.

2. Description of Services

Mental Health Services

BuocDieuKY.com provides professional mental health services including:

• Individual therapy and counseling sessions
• Group therapy and support groups
• Mental health assessments and evaluations
• Treatment planning and care coordination
• Crisis intervention and support services

Online Resources

Our website provides educational content, resources, and tools to support mental wellness. These resources are for informational purposes and do not replace professional medical advice.

3. Eligibility and Registration

Age Requirements

• You must be at least 18 years old to use our services independently
• Minors (under 18) may use our services with appropriate parental/guardian consent
• Emergency services are available to individuals of all ages

Account Registration

To access certain services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized account access

4. Professional Relationship and Boundaries

Professional Boundaries

• Therapeutic relationships are professional and confidential
• Dual relationships outside of therapy are not permitted
• Gift exchanges between clients and therapists are not appropriate
• Social media connections with therapists are not permitted

Scope of Practice

Our licensed professionals practice within their scope of training and licensure. We may refer you to other specialists when appropriate for your care.

5. Payment Terms and Policies

Fees and Payment

• Session fees are due at the time of service unless other arrangements are made
• We accept cash, credit cards, and insurance (where applicable)
• Payment plans may be available for qualifying individuals
• Returned checks will incur additional fees

Insurance

If we accept your insurance, we will bill your insurance company directly. You are responsible for:

• Verifying your insurance benefits and coverage
• Paying any deductibles, co-pays, or non-covered services
• Providing current insurance information

Cancellation Policy

• 24-hour notice required for appointment cancellations
• Late cancellations or no-shows may incur charges
• Emergency situations will be considered on a case-by-case basis

6. Confidentiality and Privacy

Your privacy is protected by law and professional ethics. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your information.

Limits to Confidentiality

Confidentiality may be limited in the following situations:

• Risk of harm to yourself or others
• Suspected child, elder, or dependent adult abuse
• Court orders or legal proceedings
• Insurance claims processing
• Consultation with other professionals (with your consent)

7. Crisis and Emergency Situations

Our services are not designed for emergency situations. In case of a mental health emergency:

• Call 911 or go to your nearest emergency room
• Contact the National Suicide Prevention Lifeline at 988
• Call our crisis line for after-hours support
• Reach out to a trusted friend, family member, or support person

8. Website Use and Restrictions

Permitted Use

You may use our website for lawful purposes related to mental health information and services.

Prohibited Activities

• Attempting to gain unauthorized access to our systems
• Transmitting viruses, malware, or harmful code
• Harassing, threatening, or abusing other users or staff
• Sharing false or misleading information
• Using our services for illegal activities
• Reproducing or distributing our content without permission

9. Intellectual Property

All content on our website, including text, graphics, logos, and software, is owned by BuocDieuKY.com or our licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or create derivative works from our content without written permission.

10. Disclaimers and Limitations

No Warranty

Our website and services are provided "as is" without warranties of any kind. We do not guarantee that our services will be uninterrupted, error-free, or meet your specific needs.

Limitation of Liability

To the fullest extent permitted by law, BuocDieuKY.com shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

11. Termination

Either party may terminate the therapeutic relationship with appropriate notice. We reserve the right to terminate services for non-payment, violation of these terms, or other professional reasons.

Upon termination, we will provide appropriate referrals and transfer of records as requested and permitted by law.

12. Changes to Terms

We may update these Terms periodically. We will notify you of significant changes through:

• Email notifications to registered users
• Website announcements
• Notice during your next appointment

13. Governing Law

These Terms are governed by the laws of the state where our services are provided. Any disputes will be resolved through appropriate legal channels in that jurisdiction.

14. Contact Information